Effective date: 2026-05-26
These Terms of Service (“Terms”) govern your access to and use of the Ainably platform, websites, AI agents, and related services (collectively, the “Service”) provided by FNTN Research Group LLC. By using the Service, you agree to be bound by these Terms.
By accessing the Service, creating a buyer account, purchasing credits or subscriptions, or submitting a form on any Ainably property, you agree to these Terms, our Privacy Policy, our TCPA Consent Disclosure, and our DNC Policy. If you do not agree, do not use the Service.
You must be at least 18 years old and able to enter into a binding contract. If you are using the Service on behalf of a business, you represent that you have authority to bind that business.
Ainably provides AI-powered live transfers, qualified appointments, lead supply, autodialer, and buyer-side platform tools to businesses in insurance, mortgage, financial services, healthcare, home services, legal services, peptides and wellness, real estate, and related verticals. Specific features, volumes, and pricing are described on the Service or in your order form.
You are responsible for maintaining the confidentiality of your account credentials, for all activity under your account, and for ensuring your use of leads, transfers, and appointments complies with applicable law including TCPA, TSR, CCPA, state UDAP statutes, and any licensing requirements in your vertical.
You agree NOT to:
Ainably owns the Service, including all software, AI agents, prompts, models, scripts, designs, and trademarks. Buyers own their CRM data and outputs of their own closed deals. Prospect data is jointly handled in accordance with our Privacy Policy and applicable law. No license is granted except the limited right to use the Service as expressly described.
The Service uses AI voice agents and may make outbound calls on your behalf. AI agents can make mistakes, mishear, or fail to recognize edge cases. You are solely responsible for the compliant disposition of any lead, transfer, or appointment delivered to you, including verifying consent, scrubbing against DNC lists, and complying with state-specific rules. Ainably does not provide legal, financial, medical, or insurance advice.
The following eleven (11) US states require all parties to a call to consent to recording: California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Pennsylvania, and Washington. Consumers who submit their phone number on a Ainably form, receive a recording disclosure at the start of the call (“this call may be recorded for quality and training”), and continue the conversation provide implied consent to recording sufficient for both single-party and all-party consent states.
A consumer may revoke recording consent during a call by clearly stating “do not record”. The AI or live agent will either end the recording and continue the conversation without recording, or end the call where recording is operationally required.
Buyer obligations. When a transfer reaches a buyer’s closer, the buyer is responsible for its own recording practices and disclosures. Ainably contractually requires every buyer to honor all-party consent rules in the states listed above and to provide a recording disclosure at the start of each call. Buyer’s breach of this obligation is grounds for immediate suspension and indemnification under Section 10.
Each party will indemnify the other against third-party claims arising from the indemnifying party’s breach of these Terms or violation of law. Ainably’s indemnification is limited to claims that the Service, as provided and used in accordance with these Terms, infringes a US patent, copyright, or trademark.
To the maximum extent permitted by law, Ainably will not be liable for indirect, incidental, special, consequential, or exemplary damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability for any claim arising out of or related to the Service will not exceed the greater of $100 USD or the fees you paid to Ainably in the three months immediately preceding the event giving rise to the claim.
We may suspend or terminate your access at any time for breach of these Terms or risk to the Service or other users. You may close your account at any time. Sections that by their nature should survive termination will survive.
These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, seated in Florida. You and Ainably each waive any right to a jury trial and any right to participate in a class action, class arbitration, or representative action.
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect.
These Terms, together with the documents referenced above and any order form or written agreement signed by both parties, are the entire agreement between you and Ainably regarding the Service and supersede prior agreements on the same subject.
We may update these Terms from time to time. Material changes will be noted by updating the effective date and, where appropriate, by additional notice on the Service.
Questions: support@ainably.com. Mailing address: 732 S 6th St Ste R, Las Vegas, NV 89101.
This policy is being updated. For specific questions please contact support@ainably.com.
Last updated: 2026-05-26